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Hilton’s Silcock on the Value of Data-driven Decisions

Hilton EVP and Chief Commercial Officer Chris Silcock explains how the company parses the nearly 1 billion data points it collects every day into ways to improve the guest experience and owner value.

By Stephanie Ricca

February 7, 2020 | 8:19 P.M.

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LOS ANGELES—Nearly 1 billion.

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News | Hilton’s Silcock on the Value of Data-driven Decisions

Hilton’s Silcock on the Value of Data-driven Decisions

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