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A Look at the Appeal of Soft Brands in a Pandemic

Owners of independent hotels may consider soft-brand collections a way to soften the blow of the coronavirus pandemic, but soft brands are not the answer for all, sources said.
By Bryan Wroten
August 26, 2020 | 11:16 P.M.

REPORT FROM THE U.S.—The hotel industry faces a yearslong recovery once the coronavirus pandemic ends, and owners of independent hotels may see soft-brand collections as a viable option for maintaining some degree of independence while tapping into a brand’s loyalty program and distribution system.

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News | A Look at the Appeal of Soft Brands in a Pandemic