NEW YORK—Disruption as a challenge to the hotel industry often focuses on outside influences or new entrants to the travel space, but hoteliers also can be disruptive to themselves, Bob Gilbert, president and CEO of HSMAI, said.
NEW YORK—Disruption as a challenge to the hotel industry often focuses on outside influences or new entrants to the travel space, but hoteliers also can be disruptive to themselves, Bob Gilbert, president and CEO of HSMAI, said.
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