3,434 Opinions results

Apart from hundreds of thousands of people dying from COVID-19, the saddest aspect for me in the entire six months of the coronavirus pandemic is watching the politicians keep score vis-à-vis one ...

The overall drop in demand has hurt hoteliers, particularly those who depend on large and small group business and events.

I’ve spent a lot of time in the last few months moderating online panels and roundtables. I’ve had brand C-suite executives on panels, multi-unit owners and developers with global portfolios, ...

There’s no doubt the coronavirus pandemic has severely impacted boutique hotels. With no handbook to guide hoteliers through this unprecedented time, it’s become evident that choosing when and how to ...

It’s difficult to imagine what a recovery will look like and when it will happen, but for now, it is critical that hoteliers adapt to operating in a new marketplace.

Everyone who is reading this knows how the hotel industry dynamics have been severely altered. This includes those related to hotel renovations and the renovation rules that we have long thought to ...

Missing travel and have a spare $14,000 that’s burning a hole in your pocket?

This is a concept I’ve heard repeatedly listening to economists’ analysis of how quickly the hotel industry might bounce back: The depth and speed of the U.S. government’s response to the ...

The COVID-19 pandemic has been affecting businesses across geographic fault lines and industry segments.

In a recent hotels webinar conference, several U.S.-based panelist predicted the post COVID-19 environment would shift the owner-operator power balance more in favor of operators. The logic was the ...

Staycations and drive-to market getaways have become the going trends to help revitalize leisure travel for a summer season where we are still battling COVID-19. But most hotels don’t build and grow ...

As is well known, a recession occurs if an economy posts negative growth for two consecutive quarters, with inflation taken into account.

As hoteliers prepare their properties and operations for the pandemic recovery and whatever the industry will look like in the years that follow, there is something they should keep in mind from the ...

The economic impact of COVID-19 has devastated the hotel industry in myriad ways, from sinking revenues to company restructurings. Hilton announced in June that it was laying off 2,100 employees, ...

Our previous article on “The touchless experience” established an inventory and understanding of all the physical touchpoints associated with a hotel guest’s stay through the arrival, the stay itself ...

With revenue per available room and occupancy at historic lows, hotel brands should be focused on capturing whatever business is still out there. Group business has been devastated, and corporate ...

When I wrote an article on business plan development for 2020 suggesting flat occupancy and rate, I stated, “Naturally, the caveat is that unexpected ‘event’ that could stimulate a precipitous ...

Inevitably, when I picked up the phone to organize parts of my upcoming vacation, I received a message that said something along the lines of “due to unprecedented call volume … longer wait times ...

No one is happy with the way things are.

By now you’ve seen the comparisons drawn between today’s COVID-19 pandemic and the 1918 influenza pandemic, often called the Spanish flu. It’s sobering on one hand and somehow comforting on the other ...