REPORT FROM THE U.S.—The current downturn caused by the COVID-19 pandemic has brought on more questions than there are answers when it comes to hotel pricing, but to figure things out, hoteliers can ...
REPORT FROM THE U.S.—The COVID-19 pandemic has challenged the hotel industry in ways it has never seen before—including demand, rate, operations, staffing, forecasting and budgeting.
REPORT FROM THE U.S.—Seasonal independent hotels normally would be in full swing starting in May, but are quickly adjusting operations to reflect a late start to summer as a result of COVID-19 ...
GLOBAL REPORT—To succeed during the COVID-19 crisis and once the pandemic fades, hotel revenue managers know comp sets need to be enlarged, with a much wider picture of the industry required to make ...
REPORT FROM EUROPE—Confidence in a recovery is growing among European hoteliers due to lockdowns being lifted and travel corridors being established between member nations and even some non-European ...
REPORT FROM THE UNITED ARAB EMIRATES—Corporate business is slowly starting to come back to the United Arab Emirates, but unified thinking from all stakeholders is the key to profitability returning, ...
BERLIN—Operating and financial tools, training and information are the areas hoteliers have to concentrate on as the industry slowly recovers from the COVID-19 crisis, according to the CEOs of three ...
MUNICH, Germany—The cancellation of Munich’s Oktoberfest due to the COVID-19 pandemic is a hard pill to swallow both economically and because it was a beacon of hope for Germany’s recovery beginning ...
REPORT FROM EUROPE—Sources said new relationships will form between operators and owners as well as operators and guests when the COVID-19 crisis is over.
GLOBAL REPORT—After a decade of watching from the sidelines, the hotel industry has started showing concrete interest in co-working, for which demand grew by 19% last year in global cities.
REPORT FROM THE U.S.—As the world continues to live with the unknown and constantly changing landscape of the coronavirus (COVID-19) crisis, the hospitality industry is looking to much later in the ...
LOS ANGELES—The partnership between the big hotel brands and the owners who fly their flags requires a delicate balancing of their shared and distinct goals.
LOS ANGELES—The hotel industry has used loyalty programs as a way to attract guests and, ideally, keep them from switching over to a competitor. While they have seen some success, hoteliers have had ...
NEW YORK—Disruption as a challenge to the hotel industry often focuses on outside influences or new entrants to the travel space, but hoteliers also can be disruptive to themselves, Bob Gilbert, ...